Like all of our System Wheels, you can customize your hubs and spoke colors in any combination for an additional fee. We offer 11 custom anodized colors: Orange, Purple, Turquoise, Lime, Gold, Green, Blue, Red, Pink, Silver and Black.

We have a very small, purpose built anodizing lab made specifically to anodize the parts we make for your wheels and hubs. Anodizing is an electro-chemical process that has many variables the operator has to react to and adjust daily. While we try to keep our color parameters close, there can be variations from batch to batch, between various alloys and from morning to afternoon. Due to these circumstances we can not guarantee that your Industry Nine hubs or spokes will match any one else's paint, anodizing, colors you see on screen, your sunglasses...etc.

Please note - all anodization is subject to fade in direct UV exposure such as sunlight and tanning booths. Please don't tan with your bike - or leave it on your car or at the trailhead if you want your i9's to remain their most brilliant. Certain cleaners may also affect the finish of your anodized parts. Please use warm soapy water to clean your wheels and hubs.

We offer a two-year warranty against defects in materials or workmanship on all Industry Nine products.  Industry Nine will repair or replace, at our discretion, any affected components or assemblies.  The warranty will apply to the hub shell, axle, drive mechanism, spokes, and rims.

The intended application of Industry Nine products are non-motorized, single rider bicycles. Industry Nine will not be able to provide warranty support or assume liability for hubs or wheels that are utilized outside of their intended purpose. This warranty covers materials and workmanship, but does not cover normal wear and tear, such as bearing wear, or damage due to lack of proper service intervals.  

Spokes will be warranteed against defects, but not trail accidents, drivetrain/frame mechanical failure, or other foreign object intrusion.

Aluminum rims are covered under the two year warranty, but are not warrantied for impact or crash damage. Use of non-authorized aftermarket adaptors and/or modification of axles, hubs, spokes or any other component may result in voided warranty. Modification of rim finish or graphics by use of stripping solvents or chemicals will void rim warranty.

We believe in our product and will try to give Industry Nine customers the benefit of the doubt in any case where cause of failure is undetermined.

Industry Nine Return Policy: 

Please contact your Industry Nine dealer regarding their shop return policy on new, un-installed products returned within 30 days. Custom wheels will be subject to a 15% re-stocking fee. Absolutely no returns will be accepted on used products.