We accept returns on all products up to 30 DAYS after the order is placed. Buyers will be responsible for paying shipping costs unless we are at fault. We only accept returns on un-used and un-installed, still in the original un-opened packaging. Refunds may be issued back on the same payment method you used for buying your item or a different method if necessary. Please note there is a 15% restocking fee. We do not accept returns on clearout or discounted sales. Remember that each return is treated differently depending on the situation, so we ask you to contact us before doing anything.
Steps to return
1. Contact us to get an authorized return number.
2. We will send you a Return Form that you will need to fill. Carefully read the terms and conditions. Put the form in the shipping box.
3. Ship us back your product at 800 South Street, Cowansville, Quebec, Canada, J2K 2Y3. Make sure to put a clear indication of the Return Authorization Number provided on the shipping box.
4. You can expect a refund in the same form of payment originally used for your purchase. It will take 3-4 business days to process your return once we receive the shipment. Please note there is a 15% restocking fee for all returns.
5. You will receive an email from Lamacycles confirming the refund.