Refund policy

Warranty claims

Each product has different warranty conditions depending on the manufacturer. It is at the manufacturer's discretion to repair or replace the item within their prescribed warranty period. Lamacycles is not a warranty return center; however we can assist you in reaching the manufacturer by contacting us. This being said, we are riders offering you guys (riders as well) products we believe in and ride day in day out. So rest assured we'll take care of you!

 

Warranty Forms


Our return and exchange policy

You're a rider. We're riders. Let's make this work! 

We accept returns on all products up to 30 DAYS after the order is placed. Buyer will be responsible for paying shipping costs unless we are at fault.

We only accept returns on un-used and un-installed, still in the original un-opened packaging.

Refunds may be issued back on the same payment method you used for buying your item or a different method if necessary. We do not accept returns on clearout or discounted sales.


Steps to return

  1. Visit our returns center
  2. Enter your order number and email address to start
  3. Follow the instructions and select the items you want to return
  4. Once your request is approved, you will get a confirmation email with shipping guidelines
  5. You can expect a refund in the same form of payment originally used for your purchase. It will take 3-4 business days to process your return once we receive the shipment. 
  6. You will receive an email from LamaCycles confirming the refund.

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