FREE DELIVERY OVER 99$
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Lama Cycles - Bike parts distribution company
FREE DELIVERY
over 99$

Warranty & Service



Returns

 

We're sorry to hear that you need to return some product for a reason or another, but hey these things happen. So don't sweat it, here's what needs to be done and what will happen next:
  • Fill out the proper warranty form below
  • You will receive an email with your return number and instructions
  • Please gather all the items you wish to return and box them up nicely and safely.
  • Make sure all the items you are returning are unopened and in their original package. We cannot accept open packaging or installed items. 
  • If you still have the packing list, please highlight the items that you are returning and drop the packing list inside the box
  • Write the RA (return authorization) number that was provided to you on the box with a black marker.
  • Please include a copy of this email inside the box
  • Ship the box to our warehouse (address suuplied in email) and send us the tracking number
 

Forms/Formulaires

 

Follow up questions: service@lamacycles.com

 


 
 



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